If you have trouble viewing this email, click here to access the Web version.






Faculty & Staff Basketball Pre-Game Party January 18, 2:30 - 4:45 p.m., USF Baseball Complex
Martin Luther King, Jr. Day January 20
Jazz & Lunch at West Pond Pavilion January 23, 11:30 a.m. - 1:30 p.m.
Spring Break March 10-15



Department Name Years
Facilities Planning & Construction Elizabeth Casey 12
  Erika Wilkerson 11
  Devon Samuels 8
  Christopher Ilse 4
Office Of Human Resources Meica Elridge 29
  Le'Danjeanette Frazier 7
  Michel Ferrell 5
Physical Plant Francesco Pisacane 42
  Lonnie Bohannon 24
  Felix Agholor 15
  Marcelino Rivera 15
  Lori Anderson 9
  Raymond Curbelo 9
  John Greiff 9
  Clifton James 8
  Melissa Lane 8
  Mericile Joanem 5
  Adrienne Lynch 5
  Tamara Tidwell 5
  Michael Ballester 3
  Adeyinka Williams 1
University Police Chad Hill 7
  Penny Villicana 6
  Daniel Sacher-Brown 4

*As of January 19, 2014.



Floyd2Floyd Headen, a Mover in Building Services, Physical Plant, retired effective 12/31/13 after 24 years of service at USF. In 1989, he joined Physical Plant as a Custodial Worker and became a Mover in 1997. Floyd was a dedicated hard-working employee who made his contribution within the University Community delivering custodial supplies and tables/chairs set-ups for special events throughout the campus.


Floyd was an asset to the Physical Plant Department and will be missed. We congratulate and wish him the best in his retirement years!



Angela Badell was promoted to ERP (Enterprise Resource Planning) Analyst in Human Resources, effective December 20, 2013. She joined USF in August 2010 as a Human Resources Representative. Please join us in congratulating Angela on her promotion and wishing her much success in her new position.



Professionalism, smiles, timeliness, and strong, helpful interactions with those requiring our assistance are customer service qualities we should all be striving for each day. The individuals listed below have been recognized by satisfied customers for the quality of service received and we are proud of the positive way in which they have represented their respective departments.


Christopher Pille, Assistant Manager, Facilities Enhancement, Physical Plan, has been recognized for his professionalism in responding to a recent office incident. Daniel Kanouff, Assistant Director, College of Arts and Sciences, wrote "I know many people at USF often are not told thank you for the work they do. I want to say thank you for being so professional yesterday. As you can imagine, I was very stressed because of the water in my office, but you were very professional, helpful, and showed you took pride in your work. These are qualities that we don't see all of the time. Again, I just wanted to say thank you for trying to make a stressful situation right."


April Amorose, Postal Service Representative, USF Post Office, Physical Plant, has received kudos for her outstanding customer service. Quentin Miller, Senior Payroll/Attendance & Leave Specialist, Student Affairs Human Resources, wrote: "I went to the post office today and received remarkable customer service! The lady who served me was named "April" and she was very helpful. I needed to send a couple of different items, one of which was prepaid. That item needed to be packaged so April provided me with some packing materials and very courteously allowed me to finish my paid transaction and return the box without waiting in line again. Afterwards, I called my wife to tell her what excellent service I had received and she asked me if her name was April. That speaks volumes about not only her service to me, but also to my wife and other USF constituents who frequent that establishment. April is an employee who should be recognized for exemplifying the type of service that all USF employees should strive to emulate."


Andy Nogueira and Michael Ballester, Facilities Project Managers, Facilities Enhancement, Physical Plant, have been recognized for their outstanding handling of MHC building renovations. Julie Serovich, Dean of the College of Behavioral and Community Sciences, wrote: "I appreciate all the time and effort spent making significant improvement to the look and feel of the MHC building. I would like to thank Andy Nogueira and Michael Ballester who managed the carpet replacement and asbestos abatement project. They worked diligently with the contractors and our staff preparing us for this very large undertaking. They spent countless hours listening to our concerns, answering lots of questions, arranging and rearranging schedules, keeping the contractors on task, finding solutions to last minute changes and issues, and trying their best to accommodate our requests. They put up with our last minute requests and were always professional and pleasant during the process. Andy and Michael are certainly employees who exemplify the USF mission and vision."


Steve Lafferty, Licensed Architect, Facilities Planning & Construction, was also recognized by Dean Julie Serovich for his work overseeing another large renovation project related to the USF Health Heart Institute and demolition of the MGX/MGY buildings. She wrote: "Steve was extremely professional, responsive, and understood the impact of the project on our faculty and staff. He was a problem solver, resourceful and always a pleasure to work with. A day never passed without an update from Steve. Patty Cleveland on my staff reported that he was by far the best project manager she has worked with at USF in the last 20+ years. Steve is an outstanding project manager and an exceptional person who exemplifies the USF vision and values and why we are so successful in our mission."


Officer Scott Parker, University Police, and police officers working in the USF Police Department office were recently recognized for the quality of their customer service by a member of the Tampa community. Stella Giudicelli, Sales Associate, Coldwell Banker Real Estate, wrote: "I went into the office to report a stolen computer. The level of service I experienced with your officers was top-notch! They were professional and were taking my matter seriously and dealt with it in a timely manner. Most importantly, Officer Parker immediately got in action to see what we could do to locate my computer and took time to explain procedures and what may happen. I left the office with a great experience of support and professionalism. When people are at the top of their game in customer service, the experience is exceptional and can't go unnoticed.


The Physical Plant Custodial Team consisting of Elton Hill, Derek Brown, Nell Johnson, Amber Cross, Edna Williams, Michael Young, John Shuey, Brittany McDowell, and Dontae Alexander have been recognized for their terrific work cleaning up a huge mess in a classroom in the College of Business. Barb Bushnell, Budget Director, College of Business, wrote: "I know the pictures don't do the mess left in BSN 1100 justice. But, the room is spotless after your amazing crew went in and cleaned up. Greatly appreciate all they did. We've filled a quarter of one of the large green recycle bins with flyers from Bookholders.com."





TreeThank you to everyone who attended the 2013 Administrative Services/Business & Finance Holiday Party on December. Your support again this year of the Rough Riders Teddy Bear Drive was terrific!


We especially want to thank the Planning Committee for their fantastic job organizing and executing this year's event: Christy Chefalas, Committee Chair (Environmental Health & Safety, and Committee Members, Wayne Espinola (Administrative Services), Daryl Wagner (Campus Business Services), Liliana Coronado-Gil (Environmental Health & Safety), Kathy Simmons (Physical Plant), Linda Harper and Jackie Gahagan (Facilities Planning & Construction), Lynn O'Neal (Purchasing), Julianne Goins, Mary Hannigan and Stacey Marquis (Human Resources), and Maria Du (Parking & Transportation Services). We also like to thank Michael Ballester (Facilities Enhancement, Physical Plant) for providing the wonderful holiday music. Everyone worked really hard to make this year's event special for our employees!


HolidayWe'd like to recognize the winners of this year's holiday attire contest: Cindy LeRoy (Environmental Health & Safety) – Complete Outfit; Diann Zephir (Purchasing & Property) – Headwear; Teasa LeJeune (Parking Services) – Sweater; and Wayne Wilcox (Physical Plant) – Funniest Attire. We'd also like to recognize David Doyle (University Controller's Office) and Willie Jones (Physical Plant) for their participation in the contest.


To view and download photos from the holiday party, please visit this website.




You are invited to the Faculty & Staff Basketball Pre-Game Party! Enjoy a fun day with the USF employee community before cheering on the Men's Basketball team as the USF Bulls take on the Cincinnati Bearcats Saturday, Jan. 18.


Tickets are $17 and include entry to the Pre-Game Party and admission to the basketball game. The Pre-Game Party will include food, games and entertainment for the whole family. Season ticket holders can reserve wristbands for the Pre-Game Party at no charge.


The Pre-Game Party will begin at 2:30 p.m. at the USF Baseball Stadium (Gonzmart Family Plaza) and the basketball game will begin at 5 p.m. at the Sun Dome. Tickets are on sale now! For more information, visit the Faculty & Staff Basketball Pre-Game Party webpage.



alertThe University is expanding its emergency communication channels to include alerts to USF desktop computers. The software will be installed by USF IT and USF Health IS during the month of January. This installation will be done remotely with no interruption to use of your computer. The desktop alert software will be maintained by USF IT and USF Health IS. This software will only be installed on faculty/staff desktop computers that are maintained by USF IT or USF Health IS on the TAMPA campus. The software will also be installed in main campus computer labs. The software WILL NOT be installed on student, faculty and staff personally owned laptops and computers since they are not managed/maintained by USF IT and USF Health IS.


You do not need to do anything to have the software work – it will be installed and run automatically. The software that runs the desktop alerts works on both Windows and MAC computers. During an actual emergency, your computer desktop will temporarily display the same emergency alert text that is sent via MoBull Messenger, our text message service. Clicking an "ACKNOWLEDGE" button will dismiss the alert and you will be able to continue with your work. All USF emergency alert channels (sirens, MoBull Messenger, desktop, and web sites) will be tested three times a year and announced at least one week in advance by USF Public Safety.


For technical questions regarding this software installation, please email USF IT at webservices@usf.edu.