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CCHD - psychological services
 
 

Frequently Asked Questions (FAQ)

   

What is Counseling?
What services are offered by the Counseling Center?
Who is eligible for services?
How do I know if counseling can help?
How do I make an appointment for counseling?
What are the signs suggesting the need for a referral?
How do I make a Referral?
Is there a fee for services?
Are services confidential?
May I request a particular counselor (or male or female counselor)?
Who provides the counseling services? (Qualifications of staff)
What can I expect at the first session?
How many sessions of individual counseling may I attend?
How many sessions of group counseling may I attend?
Where is the Center located and what are the hours I can be seen?
Can I get a referral to a therapist or psychiatrist in the community?


 

What is Counseling?
The decision to begin counseling is an important one. Clients have reported both a greater level of comfort and more favorable results when they understand what to expect from the counseling process. Counseling may help you with a variety of concerns, including personal issues (e.g., anxiety, depression, or relationship problems), career exploration and planning (e.g., clarification of your career interests and employment options), and academic problems (e.g., test-taking, study skills, and time management). After discussing the concerns that led you to counseling, you and your counselor will decide which services are appropriate. Referrals to workshops, group counseling, or psychiatric consultation may also be made, as appropriate.

In order to benefit fully from counseling, the following recommendations are offered:

  • Attend scheduled sessions.
  • Be specific about the concerns that led to your decision to seek counseling.
  • Establish with your counselor desired goals and outcomes to be achieved in counseling.
  • Discuss your progress with your counselor as you go along, and modify your goals if necessary.
  • Participate actively, and be as open and honest as possible.
  • Be prepared for your sessions.
  • Complete (or at least attempt) any "homework."
  • Tell your counselor if you don't think you're being helped.

Successful counseling is a joint process requiring your motivation and active involvement. The more actively involved you are, the more effective counseling will be for you.

 


What services are offered by the Counseling Center for Human Development?
The following list summarizes the many services offered by the Counseling Center.

Clinical Services:

  • Personal and Career Counseling
  • Couples Counseling
  • Group Psychotherapy
  • Psychiatric Evaluation and Treatment
  • Psychological Testing and Evaluation

L.E.A.R.N. Program Services:

  • Academic Courses for Credit
  • Workshops and Presentations
  • Reading Lab
  • Individual Academic Skills Counseling

Workshops and Outreach Services:

  • Career Planning programs
  • Personal Development Programs
  • Academic Skills Programs
  • Student Organization Liaison
  • Faculty/Staff Consultation and Liaison

Addiction and Substance Abuse Services:

  • Assessment of Addiction Concerns
  • Individual Counseling
  • Peer Support Groups
  • Consultation and Referrals
  • Workshops and Presentations

Veterans Services:

  • Benefits Administration and Counseling
  • Veterans Tuition Deferments
  • Liaison -- Department of Veterans Affairs
  • Information and Referral

Other Services:

  • Academic Regulations Committee Representative
  • Vocational Rehabilitation Services

 


Who is eligible for services?
All currently registered students, part-time and full-time, are eligible for Counseling Center services.

 


How do I know if counseling can help?
The following is a list of problems commonly reported by college students. While some students may resolve these issues, counseling may be helpful if you have ongoing concerns about any of the following. Please consider those that apply to you:

Academic and Career Concerns
_____ Poor study skills
_____ Problems with test-taking
_____ Deciding on a major
_____ Career options

Relationship Problems
_____ Family problems
_____ Uncomfortable in social situations
_____ Conflict with significant other
_____ Coping with a relationship break-up

Feelings
_____ Anger
_____ Feeling sad or depressed most of the time
_____ Loneliness
_____ Thoughts of suicide

Personal Habits and Problems
_____ Abusing alcohol or drugs
_____ Sexual abuse or assault
_____ Eating or sleeping too much or too little
_____ Coping with stress or anxiety

Identity and Self-Esteem
_____ Sexuality issues
_____ Values clarification
_____ Negative thinking or low self-esteem
_____ Having difficulty adjusting to college

If you feel that any of these is of significant concern to you, you may find it helpful to speak with a counselor.



How do I make an appointment for counseling?
Students may initiate services by visiting the Center located on the second floor of the Student Services Building (SVC) in suite 2124. An appointment for services may be made upon completion of the appropriate paperwork.

 



What are the signs suggesting the need for a referral?

Academic Problems

  • Excessive procrastination
  • Uncharacteristically poor work
  • Inconsistent work
  • Repeated requests for special consideration
  • Career/Major indecision

Interpersonal Interactions

  • Dependency on advisor/"hanging around"
  • Avoidance of professor or other students
  • Behavior which regularly disrupts classroom
  • Complaints from peers

Behavioral Markers

  • Marked change in personal hygiene
  • Dramatic weight gain or loss
  • Frequent falling asleep in class
  • Irritability, particularly in conjunction with unruly behavior
  • Impaired speech or garbled, disjointed thoughts
  • Unusually soft or loud voice, or unusually slow or fast speech
  • Tearfulness or intense emotion

 


How do I make a Referral?
If you become aware that a student is having personal, academic, or social problems it is often useful to ask: "Are you talking with anyone about this?"

If you feel that the student would benefit from a referral for counseling, it is usually best to express your concern and recommendation directly to the student. It is also generally better to suggest counseling to a student and allow the student to make his or her own decision. But if a student needs help immediately, offer to call the Counseling Center for Human Development with the student present.

If you call the Counseling Center on behalf of a student, identify yourself and explain to the receptionist that you are assisting a student in making an appointment, then allow the student to speak to the receptionist to arrange an appointment time.

Client confidentiality prohibits us from providing you with information about a student whom you have referred to us, but it is almost always appropriate for you to check back with the student, to ascertain whether he or she has followed through on your recommendation. This communicates your continued interest and concern.

If you are concerned about a student or situation, but are not sure how to proceed, call the Counseling Center (see Consultation Services ). A professional psychologist will return your call and help you determine an appropriate course of action. Your call will remain confidential.

 


Is there a fee for services?
No. The Counseling Center is partially funded by the health services fee, included in your tuition. There is no additional fee for Counseling Center services.

 

 


Are services confidential?
Student records maintained within the Counseling Center are deemed to be confidential and are not considered to be public information. This is clearly stipulated in the Center's Policy and Procedures Handbook and in the Authorization Forms that students read and sign prior to receiving psychological services. Issues of confidentiality, privacy and security regarding psychological records are enforced by state and national rules, laws and standards that regulate psychology as a discipline, relevant accreditation boards (the International Association of Counseling Services; the American Psychological Association), and USF policies. More specifically, the Counseling Center adheres to the USF Information Disclosure and Confidentiality Policy, the Health Information Portability and Privacy Act (HIPAA), Privacy Rule (45 C.F.R., parts 160 and 164) the Ethical Principles of Psychologists (Principle 5. Privacy and Confidentiality), the Standards for Providers of Psychological Services, and the Florida Statutes 490 and 64B19-Psychological Services.

Students intiating services at the Center are required to review HIPAA and the Privacy Notice prior to receiving services.

Supporting Documentation

Legal and Ethical Documents:

 


May I request a particular counselor (or male or female counselor)?
Counselors are trained to be sensitive to and respectful of individual differences, including the specific concerns of students with regard to gender, racial/ethnic, cultural, religious, age, sexual preference/orientation, and socioeconomic issues. However, you may request a specific counselor or a counselor with a specific background or type of training. While we cannot guarantee that your request will be met, we will make every effort to accommodate your preference.

 

 


Who provides the counseling services? (Qualifications of staff):
The Center has doctoral-level clinical and counseling psychologists, a Veterans Services counselor, doctoral-level reading and learning clinicians, a psychometrist, psychiatrists, pre-doctoral psychology interns, interns and practicum students from other mental health programs on campus. All counselors-in-training are supervised by a senior staff member.

 

 


What can I expect at the first session?
The first counseling session is called an Intake and is designed to obtain relevant background information and family history, and to identify the specific concerns that led you to seek counseling. At the conclusion of the Intake, the counselor will discuss appropriate Counseling Center resources and any other recommendations for assisting you in resolving your concerns. Recommendations may include referrals to workshops, group counseling, psychiatric consultation, or to other campus and off-campus services in the area.

 

 


How many sessions of individual counseling may I attend?
Counseling services are designed using a brief therapy model, involving 1-10 sessions of individual counseling. Most students attend 1-5 sessions for career counseling, and 1-10 sessions for personal counseling.

 


How many sessions of group counseling may I attend?
Group counseling sessions are not time-limited. Students may attend groups sessions for one or more semesters, in consultation with the group leaders.



Where is the Center located and what are the hours I can be seen?
Counseling Center services are available Monday through Friday, 8:00 A.M. to 5:00 P.M. The Counseling Center is open year-round, except for university holidays.

 


Can I get a referral to a therapist or psychiatrist in the community?
The Counseling Center maintains a list of licensed mental health professionals in the community. Referrals may be obtained by calling the Center to request a referral to a therapist (for counseling) or a psychiatrist (for medication evaluation). Some therapists offer a reduced fee to registered USF students.