| Q: What are the computer passwords for teaching stations? |
A: Your NetID account - the same login used for myUSF/Blackboard. |
| Q: What do I do when the laptop display will not display through the projector? |
A: There are three steps to test and correct this problem:
1) Ensure that the correct input/source has been selected in the projector.
2) Ensure that the laptop is properly connected to the teaching station and powered on. The multi pin VGA cable is prone to bent pins or wiggling loose.
3) Ensure the laptop's display settings are set to "external monitor out". Laptop manufacturers use different "function keys" to toggle between the multiple display options, usually the Fn + F8 keys or Windows key + P for Windows 7 systems. Laptops may toggle between three different options: laptop screen only, external monitor only or both laptop screen and external monitor displayed simultaneously. Consult your owner's manual for the correct key combination to use. |
| Q: What do I do when the LCD Projector is ON and nothing is displayed on the room screen except RGB1? |
A: The document camera is not powered on. Power ON the document camera. The switch is located at the right rear of the document camera stage. |
Q: What do I do when the software controls (Desktop AV Controls) will:
a. not work;
b. not switch between source devices (inputs) (the projector is on);
c. not turn off the projector? |
A: Reset software controls by EXITING the program and reopening it. Rapidly clicking on a "select source" button twice or more causes the software to freeze.
To exit the program, click on the word "Exit" located in the upper left corner of the control panel; or click on the X in the upper right corner of the control panel. Reopen the application by double clicking on the "AV Control" icon located on the computer desktop. Then, select a source device, such as "Laptop" by clicking (ONLY ONCE) on the desired source button. |
| Q: The wireless microphone went dead - how can I determine if the battery is ok? |
A: CTS is currently using two models of wireless microphones of Vega and Sennheiser brands.
1) To check battery strength on the Vega microphone, insert the battery and place power and audio switches in the ON position. The red LED light flashes ON then OFF when the battery is GOOD. If the red light stays ON, the batter is DEAD.
2) To check battery strength on the Sennheiser microphone, insert the battery and place the power switch in the ON position. The red LED light appears and remains on when the batteries are GOOD. If the batteries become weak during use, the LED red light will blink. If the batteries are too weak to broadcast a signal, the LED light will not light up. |
| Q: While playing a VHS tape, the VCR switches from a projected picture to a blue screen - what do I do? |
A: Please report this condition to the CTS Helpline at 974-2382. Most often the source tape has become worn. The digital projection system will cut off a poor or weak video signal. If a usable version of the tape is not available, it may be possible to digitize the old tape onto a DVD. Contact CTS at 974-2380 regarding this service. |
| Q: Where are the instructions for the classroom equipment located? |
A: Laminated instructions are affixed to the top of the teaching station near the monitor. Quick Start instructions and more extensive instructions are contained in the AV Equipment Tutorial. |
| Q: What should I do when projector displays the message "Bulb Replacement Warning"? |
A: Please call the CTS Helpline at 974-2382. The technicians will coordinate with the USF Central Space Office to determine the first available time to replace the projector bulb. |
Information Technology