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When do I have to complete the FAFSA again?

FAFSAs should be completed every January for the upcoming award year. If tax returns have not been filed, you can estimate your and your parent's income information and update it once tax returns have been filed. USF's priority deadline application date is March 1 each year for the aid year that begins that following fall. Meeting the priority deadline date allows you the best opportunity to be considered for the most aid types as possible.

What happens to my financial aid if I withdraw or am dismissed?

Depending on when you stop attending classes, you may be required to pay back some or all of the financial aid that you received in accordance with federal refund/repayment regulations at http://usfweb2.usf.edu/finaid/withdraw.aspx. You should see an advisor before withdrawing from classes.

Do I need to complete the Entrance Counseling in order to receive a Federal Direct Subsidized or Unsubsidized Loan?

All new Federal Direct student loan recipients (students who have never borrowed before through one of the Federal Direct Loan programs) are required to complete an Entrance Counseling. To complete this process log into http://www.studentloans.gov and click on Entrance Counseling.

How do I complete my Federal Direct Loan Master Promissory Note?

For Federal Direct Loans the promissory note is completed and signed electronically at www.studentloans.gov. After you complete it, you may print a copy for your records; the USF Office of Financial Aid does not need a paper copy of your promissory note it will be sent to the office electronically.

What are the financial aid enrollment requirements?

If you are an undergraduate student, you must enroll for at least 12 undergradute credit hours to be considered "full-time", 9 to 11 undergraduate credit hours to be considered "three-quarter time", and 6 to 8 undergraduate credit hours to be considered "half-time".

If you are a graduate student, you must enroll for at least 9 graduate credit hours to be considered "full-time" and 5 to 8 graduate credit hours to be considered "half-time".

The enrollment requirements for financial aid during Summer term are the same as those for fall and spring term.

Most financial aid programs require at least half-time attendance. Loans require at least half-time enrollment to disburse. Repeat courses are not counted toward your enrollment for financial aid purposes.

The Summer term has three sessions (A, B, & C). Your enrollment for the summer is determined by adding together your enrollment for these three sessions.

If you drop a course during the drop/add period for any summer session, your enrollment status for the summer term will change. This could cause you to be ineligible for funds that may have already been disbursed to you. If this happens, you may be required to repay these funds.

When will USF receive my FAFSA application?

Our office will receive your FAFSA application electronically, typically 2-3 weeks after you have successfully completed the FAFSA online.

What is an expected family contribution (EFC)?

The Expected Family Contribution (EFC) is a number that is used as a guide to determine what financial aid a student is eligible for. The lower the EFC, the higher the financial need of the student and their family. The EFC is calculated using the information that is entered on the Free Application for Federal Student Aid(FAFSA) for the parent(s) and/or student. The College Board has a calculator that you can use to ESTIMATE your EFC. It is located at https://bigfuture.collegeboard.org/pay-for-college/paying-your-share/expected-family-contribution-calculator.

Will my Federal Direct Loan decrease if I decide to drop and/or withdraw from full time status during the semester?

To be eligible to receive a Federal Direct Student Loan, you must be enrolled at least 1/2 time (6 credit hours for an undergraduate student and 5 credit hours for a graduate student).

Official/Unofficial Withdrawals: If you totally withdraw or stop attending all classes before completing more than 60% of the term a portion of the financial aid you received may need to be repaid immediately.

For more information go to: http://usfweb2.usf.edu/finaid/REFUND.aspx and http://usfweb2.usf.edu/finaid/withdraw.aspx.

How do I apply for financial aid?

To apply for federal student aid, you need to complete the FAFSA or Free Application for Federal Student Aid . Completing and submitting the FAFSA is free and easy. USF will use your FAFSA to determine your eligibility for state & federal aid. If you are ready to complete your FAFSA, do it now http://www.fafsa.ed.gov.

Be sure to include USF's school code (001537) so that we can receive your application in a timely manner.

Students and parents of dependent students should apply for a Federal PIN at http://www.pin.ed.gov. The federal PIN allows you to sign your FAFSA electronically, which is the quickest way to make sure your FAFSA is complete.

Be sure to apply each year by the priority deadline of March 1st in order to be considered for many of our campus-based aid programs!

How do I qualify for a deferment?

To qualify for an automatic deferment, you should be eligible to receive financial aid (including student loans) and/or scholarships. Deferments are automatically posted on OASIS for students who qualify beginning two weeks prior to the start of each term. If you completed the Free Application of Federal Student Aid (FAFSA), a tuition deferment will be posted if:

  • USF receives the official results from the federal processor at least 10 business day before classes begin, and;
  • You are admitted as a degree seeking student, and;
  • You are registered at least half-time in USF classes appropriate to your grade level by the end of drop/add and;
  • Your satisfactory academic progress (SAP) status is eligible for disbursement.

How do I qualify for a housing deferment?

A housing deferment allows you an extension to pay your housing bill based on your accepted financial aid. You must meet specific requirements to qualify each semester. To see the criteria for determining if you qualify for a housing deferment, visit Housing and Residential Education at http://www.housing.usf.edu, then search for 'housing deferment'.

Check OASIS two weeks prior to the start of the semester to see if you qualify:

  • Choose 'Financial Aid'; then;
  • Select the appropriate aid year; then,
  • Select 'My Requirements, Bookstore Authorizations and Deferments'; and,
  • Review the 'Satisfied Requirements' section and look for a housing deferment.

If you do not qualify, your housing payment will be due by the date listed on your housing contract. Contact the USF Housing Office directly at (813) 974-0001 if you have questions about payments.

How do I get a meal plan deferment?

A meal plan deferment allows you an extension to pay your meal plan based on the amount of financial aid available to be paid during the fall and spring semesters. You must meet specific requirements to qualify each semester. For specific details to see how you qualify, review your meal plan contract or contact USF Dining Services at (813) 974-4499. Meal plan deferments are not available during the summer semester.

Check OASIS two weeks prior to the start of the semester to see if you qualify.

  • Choose "Financial Aid"; then,
  • Select the appropriate aid year; then,
  • Select "My Requirements, Bookstore Authorizations and Deferments; and,
  • Review the "Satisfied Requirements" section and looks for a meal plan deferment.

If you do not qualify, your meal plan payment will be due by the date listed on your meal plan contract. Contact the USF Dining Services directly at (813) 974-4499 if you have questions about payments.

Do I have to use parent information to complete the FAFSA even though my parent does not support me?

If you are classified as "dependent" based on the answers you provided on the FAFSA, then you have to use parent information to complete the FAFSA. If you are unable to obtain that information, then you should meet with your Financial Aid Advisor to discuss your situation.

I received loan funds and don't want them. What do I do?

If your disbursement includes Federal Stafford funds that you do not wish to keep, you have 14 calendar days from the date of the disbursement to see a financial aid advisor to return the funds. If 14 calendar days have passed, contact your lender directly (The U.S. Department of Education for Federal Direct Loans, USF for USF Loans) . If you received funds from a private loan and do not wish to keep them, contact your private lender directly.

How do I renew my Undergraduate Admissions Scholarship?

There are various Undergraduate Admissions Scholarships and the renenewal requirements can vary based on the term for which you were admitted to USF. You can view your specific renewal requirements in your "accepted" terms and conditions, found in OASIS.

If you did not meet renewal requirements due to an extenuating circumstance, you may petition to have your scholarship reinstated. The forms link at http://www.usf.edu/finaid/forms.aspx is where you can find the "Undergraduate Scholarship Petition" form.

How can I apply for USF scholarships?

To apply for USF scholarships visit the STARS Scholarship Database: http://www.usf.edu/finaid/scholarship_splashpage.aspx. Scholarships for the upcoming academic year become available in November.

What is the Bookstore Advance Purchase (BAPP)?

The BAPP allows you to charge books and supplies at any USF campus bookstore using your financial aid before it is paid. Your purchases will be included as a charge on your student account and paid for by your financial aid at the end of the add/drop period.

How do I qualify for the Bookstore Advance Purchase Program (BAPP)?

To qualify for a BAPP each term you must be degree seeking, be enrolled at least half-time in USF hours, and have financial aid ready to pay that is at least $100 more than your current student account charges. If you qualify for a BAPP, USFAS will send you an e-mail approximately two weeks prior to the beginning of the term. Your BAPP eligibility may change after you have been approved if additional charges are posted to your student account or your aid eligibility changes.

How do I know if I have a BAPP?

If you qualify for a BAPP, you will receive and e-mail roughly two weeks before the beginning of the term from USFAS. You can also check the status of your BAPP by logging into your OASIS account; choose “Financial Aid,” then “My Requirements, Bookstore Authorizations and Deferments.”

How do I apply for a Federal Direct PLUS loan?

To apply for a Federal Direct PLUS loan please complete the application at http://www.studentloans.gov.

What is the Federal Direct Parent Loan for Undergraduate Students (PLUS)?

The Federal Direct Parent Loan for Undergraduate Students (PLUS) is for parents of dependent students only. PLUS is a non need-based federal loan available through the federal government. Awards are up to the cost of attendance per academic year, minus other aid.

For more information go to: http://usfweb2.usf.edu/finaid/loans.aspx.

Can I purchase books with my financial aid?

If you are enrolled at least half time in USF hours and have authorized financial aid disbursements that exceed the your student account charges by at least $100, you may qualify for the bookstore advance purchase program (BAPP), an authorization to purchase books (up to the authorization amount) at the USF Bookstore before your financial aid disburses.

The amount that you charge will be posted to your student account and deducted from the financial aid proceeds that are disbursed to you after the end of the drop/add period for the term.

If you are eligible for BAPP, the Office of Financial Aid will send you an e-mail notice approximately two weeks prior to the beginning of the term notifying you of your eligibility. You may also login to OASIS to see if you have a bookstore authorization. Then select the "Financial Aid" Menu, go to "My Requirements, Deferments, and Bookstore Authorizations". If you have an authorization to purchase books, it will be displayed under satisfied requirements along with the term for which it can be used and the time frame you can use it.

Students may use the bookstore authorization at the following USF Bookstore locations; Tampa Campus, Tampa Health Sciences Center and the St. Petersburg Campus. Students attending the Sarasota/Manatee or Lakeland campus should check with the bookstore on that campus.

What is financial aid?

Financial Aid is assistance in the form of grants, loans & work provided by federal, state, local or private sources to help meet college expenses. It includes, but is not limited to, loans, grants, scholarships, tuition/fee waivers, fellowships, assistantships, employer tuition reimbursement, ROTC & athletic scholarships, veterans benefits, vocational rehabilitation and more.

Has my financial aid paid?

Financial Aid disburses each term after the add/drop period is over. Some types of Financial Aid, such as Direct Loans, will not disburse if you are enrolled less than half time. You should check OASIS for disbursement dates and to make sure there are no outstanding requirements that would delay disbursement of your aid.

How do I transfer my Bright Futures to USF?

In order for USF to award you Bright Futures, you must have USF listed at your postsecondary institution in your Bright Futures profile. To update your profile visit: http://www.floridastudentfinancialaid.org; log into your account, select “State Grants, Scholarships & Applications,” then select “Application Status & Award History” from the top of the menu, under the “Renewal Student Update” select “Name, Address, and Institution”.

How can I check the status of my Florida Bright Futures award with the State?

You can check the status for your Florida Bright Futures award with the State by going to: https://www.floridastudentfinancialaidsg.org/home/faq.asp#checkawardstatus.

I have not received my Federal Perkins Loan promissory note, what do I do?

You will need to contact the University Controller's Office (UCO), in the Student Services Building (room SVC 1039) to check on the status of your promissory note or you may call them at (813) 974-6056.

You must sign a promissory note each term before the funds can be disbursed to your student account.

For more information, you may refer to their main page: http://www.usf.edu/controller.

I have not received a promissory note for my USF Loan, what do I need to do?

You will need to contact the University Controller's Office (UCO), in the Student Services Building (room SVC 1039) to check on the status of your promissory note or you may call them at (813) 974-6056.

You will need to sign a promissory note each term before the funds can be disbursed to your student account.

For more information, you may refer to their main page: http://usfweb.usf.edu/controller.

How do I get my FL Prepaid College Program to pay my tuition?

To insure proper credit of your Florida Prepaid funds to your student account, send a photocopy of your account card and/or contact:

University Controller's Office (UCO)
University of South Florida
4202 E. Fowler Ave (SVC 1038)
Tampa, FL 33620-6900

or refer to the link: http://usfweb2.usf.edu/uco/studentaccounting/flprepaid.asp

The Florida Prepaid Tuition plan covers matriculation, capital improvement, buildings, and financial aid fees.

The plan does not cover student activity/service fees, health, athletic, lab, security, parking, or any other fees.

The additional fees must be paid by the student by the payment deadline established by the university.

Additional information about the fees covered through the program are included in the master covenant that you receive each year and in your original enrollment brochure.

To use the prepaid benefits, your account must be current and in good standing by the time the university invoices the program.

For information on the Florida Prepaid College Plan, go to: http://www.florida529plans.com/.

What scholarships are provided by USF?

The University of South Florida offers many different scholarships.

We encourage you to visit our scholarship page to search for scholarships that you may qualify for at: http://usfweb2.usf.edu/finaid/scholarships/.

Do I qualify for financial aid?

Most students qualify for one type of aid or another. However, the requirements may vary according to the type of financial aid i.e. scholarship, loan, grant etc. as well as the source of funding (federal, state, institution, private source etc.). Some are based on financial need, merit, or specific qualifying requirements. Extensive information is available on the web.

Most financial aid is available to students admitted to USF as degree-seeking citizens or eligible non-citizens. Limited exceptions may apply to specific programs.

Most federal programs are based on financial need, as determined by the results of filing the Free Application for Federal Student Aid (FAFSA). The Federal Direct Parent Loan for Undergraduate Students (PLUS) and the Federal Direct unsubsidized loan are not based on financial need.

Scholarships are generally based on academic merit or another achievement, but may also require financial need.

Check the financial aid web site for more information www.usf.edu/finaid.

Another web source of general information about financial aid is http://finaid.org/.

Do I need to complete my taxes before filing a FAFSA?

No, you do not need to complete your taxes before filing a FAFSA. You may use estimates based on your W-2s or the previous year's taxes.

What types of scholarships are available for international students?

There are international scholarships available. Please visit: International Scholarships.

My check was mailed, but I have not received it yet?

It sometimes takes the US Postal service three to four days to deliver the check to your mailbox. To see where the check was mailed, check your mailing address in OASIS: http://usfonline.admin.usf.edu. Once you've logged in, go to the "Personal Information" menu and check to see if your local mailing address is correct. If the mailing address is not correct, you will need to correct it in OASIS (just follow the directions at the top of that page).

When University Controllers Office (UCO) receives the check back from the US Postal Service, they will check OASIS to see if you have updated your mailing address. If your mailing address has been updated, they will remail you check to the updated mailing address.

If you have further questions regarding your check, contact University Controllers Office (UCO). They mail all checks. You may want to consider signing up for e-deposit and have your funds electronically deposited to your bank account, instead of paper checks. Login to OASIS to sign up.

You may also refer to their main page: http://usfweb2.usf.edu/uco/SFS/home.asp.

Has my check been mailed?

To see if your check was mailed, check "Account Summary by Term" in OASIS. If it shows a "net check" that means that the Cashier's Office has mailed a refund check to you for the amount indicated.

Log into OASIS: http://usfonline.admin.usf.edu, choose the "Personal Information" menu and ensure that your local mailing address is correct.

For more information, you may refer to their main page: http://usfweb2.usf.edu/uco/SFS/home.asp.

What is Satisfactory Academic Progress?

Federal regulations require all schools participating in Title IV federal financial aid programs to have a Satisfactory Academic Progress (SAP) policy. You can find more information on Satisfactory Academic Progress by visiting the following link: http://usfweb2.usf.edu/finaid/other/satisfactory_progress.aspx.

Can I pick up my check?

Checks cannot be picked up. Purchasing & the University Controller's Office (UCO) mails all checks to the students. You may want to consider signing up for e-deposit instead of receiving a check. Log into OASIS to sign up and receive more information.

For more information, you may refer to their main page: http://usfweb2.usf.edu/uco/cashiers/.

Questions about the mailing of my check?

Any questions concerning the mailing of your checks should be directed to the University Controller's Office (UCO) in the Student Services Building (Room SVC 1039). For more information please visit their Web site at http://usfweb2.usf.edu/uco/SFS/home.asp.

What is the USF Federal school code is for applying for financial aid?

USF's federal school code is 001537.

When will I get a check for my my Summer financial aid funds?

Summer financial aid funds cannot be posted to your student account until Spring grades have been posted and a review of your satisfactory progress has been evaluated.

Funds for Summer will not be disbursed to your student account until after the end of drop/add for Spring sessions A and C. If you plan to take any session B courses, you should register for them prior to the session A and C drop/add deadline.

The first disbursement of student loans is restricted to half of the loan funds you are scheduled to receive for that term and is disbursed after the end of the drop/add period for the term. By law, the balance of the loan funds for the term cannot be disbursed until after the mid-point of the term.

You must be enrolled for at least 6 credit hours at USF (5 credit hours, if you are a graduate student) to receive financial aid for summer.

Net checks will be then generated and mailed by Purchasing and Financial Services. Check OASIS to see the anticipated disbursement date for your awards.

You will be able to see when a "net check" was generated by Purchasing and Financial Services and the amount that it is for by viewing your student account in OASIS (http://usfonline.admin.usf.edu/).

For more information, you may refer to their main page: http://usfweb2.usf.edu/uco/SFS/home.asp.

What must I do to continue receiving Florida Bright Futures Scholarship funds?

For information on the Florida Bright Futures Scholarship Program including renewal criteria visit the state's website at http://www.floridastudentfinancialaid.org/ssfad/bf/.

Can I transfer my financial aid to/from another school?

If you are planning to transfer from one educational institution to another, you must ensure that the results of your FASFA are sent by the federal processor to the institution that you are transfering to.

Most financial aid awards cannot be transfered from one institution to another. You should make an appointment to meet with the financial aid counselor at the school that you are transfering to, to determine your eligibility of aid.

How do I apply for the Florida Bright Futures lottery funded scholarship programs (Florida Academic Scholar, Florida Medallion Scholar, Florida Gold Seal, and Florida Top Scholar)?

The Florida Bright Futures award is available to Florida High School Seniors and is awarded upon completion of the seventh semester of High School requirements. The Florida Department of Education Office of Student Financial Assistance (OSFA) makes the Florida Financial Aid Applications available each year beginning December 1st. Applications are due no later than your last day of high school. If you have questions or concerns regarding your eligibility, please contact your High School Guidance Counselor.

Learn more about the Florida Bright Futures Scholarship program by going to: http://www.floridastudentfinancialaid.org/ssfad/bf/howapply.htm.

If I lose my Florida Bright Futures (Florida Academic Scholar, Florida Medallion Scholar, Florida Gold Seal) due to a low GPA, how can I restore it?

If you do not earn the required cumulative grade point average (GPA) for renewal by the end of the spring term you may apply for "restoration" of the scholarship at the end of the NEXT Spring term. You would not receive any Bright Futures funding for one academic year. For 2009-2010 graduates and thereafter; students may only restore their award if the award is lost due to insufficient GPA in the first year of funding.

In order to request restoration, you must first raise your GPA to the required cumulative GPA for renewal.

You must then submit a Reinstatement/Restoration Application to the Florida Office of Student Financial Assistance (OSFA). With the application, you must include an official transcript from each college you attended so that OSFA can calculate and confirm your cumulative GPA.

Restoration applications are due to OSFA by July 1st.

For additional information and to get a Reinstatement/Restoration application go to: http://www.floridastudentfinancialaid.org/ssfad/bf/restorepg.htm.

What if I do not meet the Florida Bright Futures renewal criteria?

If you do not meet the renewal criteria due to a verifiable illness or other emergency, you may submit a Bright Futures/Scholarship Petition through the USF University Scholarship and Financial Aid (USAFS) website or contact the college you were attending at the time the problem occurred.

You should describe the illness or emergency and provide pertinent details including the date(s) or time it occurred, the impact on your academic performance and attach documentation that verifies the circumstances. Keep in mind that a clear connection must be apparent between the illness or emergency and your academic performance during the same time period.

The USAFS will review the situation and make a determination and notify the state.

Petitions should be filed within 30 days of receiving an ineligibility notice from the Florida Bright Futures program. Notices are mailed to students in the summer (following spring evaluation of your renewal eligibility).

The petition form can be obtained at our website: http://www.usf.edu/finaid/forms.aspx.

If I did not receive Florida Bright Future last year, how do I reinstate it?

An eligible student who did not receive funding during the previous academic year and would now like to apply for scholarship funding is a reinstating student. A Student must Complete a Reinstatement/Restoration Application available on the Office of Student Financial Assistance (OSFA) website at http://www.floridastudentfinancialaid.org/SSFAD/bf/reinstatepg.htm.

Can I apply for a Federal Direct loan or PLUS loan without completing a FAFSA?

Students applying for a Federal Direct loan or Direct PLUS loan are required to complete the Federal Free Application for Federal Student Aid (FAFSA) so that the student's eligibility for other aid can first be determined.

Follow the financial aid application procedures located at: http://usfweb2.usf.edu/finaid/ftic.aspx.

For more information on loans, go to http://usfweb2.usf.edu/finaid/loans.aspx.

How do I contact Bright Futures?

You may contact The Florida Bright Futures Scholarship Program by calling 1-888-827-2004 or by visiting their website at http://www.floridastudentfinancialaid.org/SSFAD/bf/.

I am not working as much this year as I did last year, can I get more aid?

If your current year income is at least 25% less than the income reported on the FAFSA, you might qualify for a change in circumstance review. Please make an appointment with your financial aid advisor for further assistance.

One or both of my parents have lost their job, can I get more financial aid?

If your parent's total current year income is at least 25% less than the income reported on the FAFSA, you might qualify for a change in circumstance review. Please make an appointment with your financial aid advisor for further assistance.

Can I correct my FAFSA on the web?

Corrections on the Web at http://www.fafsa.ed.gov will allow you to correct your FAFSA information regardless of the original FAFSA form type. You can also make the corrections on a paper Student Aid Report (SAR) and mail back to the FAFSA processor.

You need a federal PIN to access the FAFSA Corrections on the Web. Your PIN is your signature. The Dept. of Education does not require a separate signature page if you change only your own information.

If you change information about your parents, the Dept. of Education will also need your parents' signature. Your parents can sign your application electronically with their federal PIN, or with a signature page.

I've lost my job, can I get more financial aid?

If your current year income is at least 25% less than the income reported on the FAFSA, you might qualify for a change in circumstance review. Please make an appointment with your financial aid advisor for further assistance.

What is a Federal Pell Grant?

A Federal Pell Grant, unlike a loan, does not have to be repaid. Pell Grants are awarded only to undergraduate students who have not earned a bachelor's degree or a professional degree. (A professional degree would include a degree in a field such as medicine, law, or dentistry.) For many students, Pell Grants provide a foundation of financial aid to which other aid may be added.

To determine if you're eligible financially, you must first complete the Free Application for Federal Student Aid (FAFSA) http://www.fafsa.ed.gov/. The U.S. Department of Education uses a standard formula, established by Congress, to evaluate the information you report when you apply. The formula produces an Expected Family Contribution (EFC) number which is reported to you on your Student Aid Report (SAR).

The SAR contains this number and it will tell you if you're eligible for a Pell award.

Award amounts may change each year based on your Expected Family Contribution (EFC) and enrollment status. Federal Pell Grants are limited to the equivalent of 12 full time semesters.

You may not receive Pell Grant funds from more than one school in the same term.

What is the difference between a Federal Direct Subsidized loan and a Federal Direct Unsubsidized loan?

Federal Direct Subsidized loans are based on financial need. Interest is paid by the government while you are enrolled in at least half-time and during the grace period or period of deferment. Federal Direct Unsubsidized loans are not based on financial need. Interest begins to accrue within 60 days of disbursement.

Can the Florida Merit Scholarship be applied towards on-campus housing payment?

The Florida Bright Futures Program, which includes the Florida Academic Scholars Award, Florida Medallion Scholars award and Florida Gold Seal Vocational Scholars award, is only designed to pay actual tuition charges. Any remaining credit balance after all financial aid has been paid will be applied to any other charges on your account.

You may find out more specifics about the Bright Future Program at the State's web page at http://www.floridastudentfinancialaid.org/SSFAD/bf/.

What if I repeat a course?

Beginning fall 2011, you can repeat a course you've passed ONE TIME and have it count in your hours enrolled for financial aid purposes. If you repeat a course you've passed more than one time, the hours will not be considered in your enrollment and could affect your eligibility for federal student aid (including loans) and USF grants. Keep in mind, however, that USF's academic policy counts repeated courses differently.

Do I need to complete an exit interview?

The answer to your question depends on the type of loan you have borrowed.

If you borrowed through the Federal Perkins and/or USF Loan, an in-person interview is required.

Perkins Loan Exit Interviews are administered by The University Controller's Office in the Student Services Building (Room SVC 1039) (813) 974-6056 when you leave school.

If you borrowed through the Federal Stafford/Direct Loan Program, the exit counseling can be completed through the Department of Education website: https://studentloans.gov/myDirectLoan/index.action.

Who is my lender?

You may view your entire loan history on the National Student Loan Data System (NSLDS) Web page located at http://nslds.ed.gov/

Can I print and mail my FAFSA instead of completing it on the Web?

Students & parents are encouraged to complete the FAFSA online at http://www.fafsa.gov because it is faster and easier than using paper.

How do I contact the IRS?

To contact the Internal Revenue Service, call 1-800-829-1040; look in your local telephone book under Federal Government, or go to http://www.irs.gov.

Do I need to be admitted before I apply for financial aid?

No. You should submit the Free Application for Student Financial Aid (FAFSA) to the federal processor as quickly as possible after January 1st each year (because it may take up to 6 to 8 weeks for processing).

Use FAFSA on the Web to speed up the process. http://www.fafsa.ed.gov/.

USF's school code is 001537.

The Office of Financial Aid cannot complete the awarding process until you are admitted to the University. So, you should begin the admissions application process as soon as you can.

Can I receive a Summer Florida Bright Futures award?

Currently there is no Bright Futures funding for summer classes.

Who do I speak to about consolidating my loans?

Contact the consolidation department of a participating lender for an application and more information or, contact the Direct Loan Origination Center's Consolidation Department at 1-800-557-7392 or http://www.loanconsolidation.ed.gov. You may consolidate your loans with any eligible consolidation lender in the FFEL program or through the Direct Consolidation Loan program.

What do I do if I am having trouble communicating with the holder or servicer of my Federal Stafford Loan?

All of your loan history is in the National Student Loan Data System at: http://www.nslds.ed.gov/nslds_SA.

If your loan has been transferred, you may be able to get some assistance from your original lender or the guarantor agency (which is required to keep information about loans in repayment).

When all else fails, the U.S. Department of Education operates an Ombudsman's office that can help you if you have difficulty getting resolution on a dispute with a lender, servicer or guarantor.

You can contact the Ombudsman by Internet, phone or mail as follows:

Internet: https://studentaid.ed.gov/repay-loans/disputes/prepare/contact-ombudsman

Toll Free: 1-877-557-2575

U.S. Department of Education
FSA Ombudsman Group
830 First Street, N.E.
Fourth Floor
Washington DC, 20202-5144

How do I get a Florida Bright Futures PIN number?

Each student who participates in the Bright Futures Program will receive a personal identification number (PIN) with the award or ineligibilty letter. This PIN will enable the student to view eligibility status and update name, address, and school of attendance. Students who lose their PIN number can visit the following website www.FloridaStudentFinancialAid.org, select State Grants, Scholarships & Applications, Application Status and Award History, and then Get My User ID and PIN. You will need to complete the requested information and then select View My User ID Information.

What charges were paid from my financial aid award(s)?

To see what charges were deducted from your financial aid funds, check your student account in OASIS (http://usfonline.admin.usf.edu).

If you have any questions related to your student account, contact the Cashiers office.

For more information, you may refer to their main page: http://usfweb2.usf.edu/uco/SFS/home.asp.

Will housing and meal plan charges be deducted from my financial aid?

On campus housing charges are posted to your student account and may be deducted from your financial aid award proceeds.

To see if housing charges were deducted, check your student account in OASIS (http://usfonline.admin.usf.edu/).

If you have any questions related to your student account, contact the Cashiers office.

Where can I find information on State of Florida financial aid programs?

For information on these programs go to: State Financial Aid Programs.

Bright Futures payment amounts:

The Florida Bright Futures programs will pay students a flat rate per credit hour. There will be no additional payment for fees. The Florida Academic Scholars student will no longer receive an educational allowance.

Per credit hour rate:
Florida Academic Top Scholars: $103 plus $44 per credit hour
Florida Academic Scholars: $103 per credit hour
Florida Medallion Scholars: $77 per credit hour
Gold Seal Vocational: $77 per credit hour*

*FL Gold Seal scholars are eligible to use their Bright Futures awards at USF if they graduated from high school in 2011-2012 or earlier.

How do I contact The Florida Department of Education?

The Florida Department of Education adminsiters state of Florida grants and scholarships.

To contact The Florida Department of Education go to: http://www.fldoe.org/department/contact.asp.

How do I pay for the classes for Summer?

Please remember that you will not receive a bill.

Tuition is due on the 5th day of the term. To confirm the total amount of tuition due, you can view your fees on the web. To access your fee information via the web, access OASIS (http://usfonline.admin.usf.edu/), click on Student Login, Tuition, Fees & Payment menu, and View Fee Assessment. Please note that once you have paid your fees, your fee amount shown on the web will reflect your payment (i.e., if you have paid the entire amount, you will see the $0.00 is due).

You may also use OASIS (http://usfonline.admin.usf.edu/) to see if you have a financial aid deferment and to check the expiration date of the deferment.

In order to receive a deferment based upon receipt of need based aid, you must file a Free Application for Federal Student Aid (FAFSA)and the USF Office of Financial Aid must receive the results from the Federal Processor before a deferment can be issued. (It takes approximately 6 to 8 weeks from the date that you file the FAFSA for the Office of Financial Aid to receive the results from the Federal Processor).

Pay or postmark your check by last day of drop/add for Summer Sessions A & C and by last day of drop/add for Summer Session B to avoid the $100.00 Late Payment Fee Penalty.

Mail payments to:
Tuition/Purchasing & Financial Services
University of South Florida
4202 E. Fowler Avenue, ADM 147
Tampa, FL 33620-5800

For additional information on office hours and locations for in-person payment, click here.

You may also pay online at the OASIS website, http://usfonline.admin.usf.edu/ by credit/debit card (MasterCard or Discover) or eCheck. A 2.5% convenience fee is assessed for payments made with any credit card. There is no charge for paying by eCheck.

How much does it cost to attend USF for a year?

USF charges tuition on a per credit hour basis. The actual rate may vary slightly by campus and sometimes by type of class. The current cost of tuition and fees is located at http://usfweb2.usf.edu/uco/cashaccounting/tuition.asp.

The average cost of attendance for determining a student's eligibility for student financial assistance is located at http://usfweb2.usf.edu/finaid/13-14/1314_budget.aspx.

You may also refer to the University Controller's Office main page: http://usfweb2.usf.edu/uco/cashaccounting/.

How do I get classified as a Florida resident?

A printable Florida residency classification form is available at http://www.registrar.usf.edu/residency/.

A Florida "resident for tuition purposes" is a person who has, or a dependent person whose parent or legal guardian has, established and maintained legal residency in Florida for at least twelve months. Residence in Florida must be as a bona fide domicile rather than for the purpose of maintaining a residence incident to enrollment at an institution of higher education. To qualify as a Florida resident for tuition purposes, you must be a U.S. Citizen, permanent resident alien, or legal alien granted indefinite stay by the Immigration and Naturalization Service. Other persons not meeting the twelve-month legal residence requirement may be classified as Florida residents for tuition purposes only if they fall within one of the limited special categories, authorized by the Florida Legislature and Board of Regents. All other persons are ineligible for classification as a Florida "resident for tuition purposes." Living in or attending school in Florida will not, in itself, establish legal residence. Students who depend on out-of-state parents for support are presumed to be legal residents of the same state as their parents.

What if I haven't received a SAR after filing the FAFSA?

A Student Aid Report (SAR) is a paper or electronic document that you will receive upon successful completion of the FAFSA. It will give you some basic information about your eligibility for federal student aid as well as listing your answers to the questions on your FAFSA.

If you provided a valid e-mail address, you should receive an e-mail with instructions on how to access an online copy of your SAR. If you did not provide a valid e-mail address, you should receive a SAR via postal mail.

If you have a Federal Student Aid PIN and your FAFSA has been processed, you can log into your FAFSA online & view your SAR information. You should review your SAR for accuracy. If you find a mistake, you will need to correct your FAFSA online.

How do I contact the USF Office of Financial Aid?

The contact information for the Office of Financial Aid is as follows:

Office of Financial Aid
University of South Florida
4202 E. Fowler Ave., SVC1102
Tampa, FL 33620-6960

Telephone: 1-877-USF-BULL or (813) 974-4700

You may also send an e-mail to your financial aid counselor by clicking on the "Send an E-mail" tab at the top of this page in Ask USF.

How does USF process the Federal Direct Student Loan application?

USF processes financial aid electronically, including Federal Direct loans. The application process for Direct loans is the same as for other aid i.e. you must first complete the FAFSA (each academic year). Be sure to list USF's school code # 001537 on the FAFSA so we can receive the results electronically.

Once we have your FAFSA and all other required paperwork to complete your file, your record is ready to be awarded.

After your application has been processed, you will be sent an award notice. New students are sent a paper letter listing the aid awarded, including direct loans. Continuing students are sent an email notice that their application has been awarded and they can login to OASIS to check the award.

Once awarded, your next step is to accept your loan and if you are a new borrower complete an Entrance Counseling and Master Promissory Note (MPN).

What do I do if I am having difficulty making payments on my Perkins, Direct Stafford, Direct PLUS and HEAL loans or if I need a deferment?

If you have trouble making your education loan payments, contact your lender or loan servicer immediately. You may qualify for a deferment, forbearance, or other form of repayment relief. And it's important to take action before you incur late fees.

Deferment: You have a right to defer repayment for certain defined periods. A deferment is a temporary suspension of loan payments for specific situations such as returning to school, unemployment, disability, or military service.

Forbearance: Forbearance is a temporary postponement or reduction of payments for a period of time, as you and the lender or holder of your loan may agree, because you are experiencing financial difficulty.

These will provide you with relief from making payments for certain periods and help you maintain a good credit rating. If you qualify and apply for federal interest subsidies on your loan during deferments, your loan balance will not increase during the deferment period because the government will be making interest payments on your behalf. However, if you do not qualify for federal interest subsidies on your deferment, or if your loan is in forbearance, your loan balance will increase by the amount of the unpaid accrued interest.

Different types of deferments are available for Perkins, Direct Stafford, Direct PLUS and HEAL loans and for consolidation accounts. When in doubt, check with your loan servicer to see what deferments you are eligible for.

It's important to act quickly if you find your education loan payments hard to handle. If you default, or fail to make your loan payments as scheduled, you risk very serious consequences.

Your school, the financial institution that made or owns your loan, your state education loan guarantor, and the federal government can all take action to recover the money you owe. They may notify national credit bureaus of your default, negatively affecting your credit record. You could find it difficult to borrow money to buy a car or a house, and you would be ineligible for additional federal student aid if you decided to return to school. The financial institution that owns your loans may ask your employer to deduct loan payments from your paycheck, and your state and federal income tax refunds could be withheld and applied toward the amount you owe. Also, delayed payment and collection activities could increase the cost of your loan.

So, if you're having trouble with loan payments, don't wait -- contact your loan servicer immediately.

Who processes my financial aid awards?

Information is available on the financial aid web site, but a brief summary follows. Three areas have a part in processing your financial aid.

1. The Office of Financial Aid:

  • determines your eligibility for aid, and offers you financial aid; and,
  • posts disbursement of financial aid funds to your student account.

2. The Registrar, (Student Services building room SVC1034), is responsible for:

  • maintaining your registration status; and,
  • maintaining your address information; and,
  • releasing academic holds; and,
  • determining your Florida residency status; and,
  • determining your GPA; and,
  • completion and submission of enrollment verification forms to your lender.

3. University Controller's Office (UCO), (Student Services Building, room SVC 1039) is responsible for:

  • charges placed on your student account; and,
  • receipt of payments to your student account; and,
  • financial holds; and,
  • e-deposit and printing and mailing refund checks; and,
  • processing Florida prepaid tuition; and,
  • billing of third party organizations(such as your employer or Voc Rehab).

Will a drug conviction affect my financial aid?

A student with a drug conviction may be ineligible for Federal Student Aid. This includes grants, loans, and work-study. If you are convicted of a state or federal offense of selling or possessing illegal drugs that occured while you were receiving federal student aid you should still submit the FAFSA. Eligibility may be regained after documentation of successful completion of a rehabilitation program. A student with a drug conviction may be ineligible for federal student aid (grants, loans, work-study). If you are convicted of a state or federal offense of selling or possessing illegal drugs that occured while you were receiving federal student aid you should still complete the FAFSA. Eligibility may be regained after documentation of successful completition of a rehabilitation program. Here is a link to the worksheet published by the U.S. Department of Education that is used to determined eligibility http://ifap.ed.gov/drugworksheets/attachments/011112StudentAidEligibilityDrugWkshten1213.pdf. If you have any addition questions regarding this matter, call 1-800-433-3243 (1-800-4FED-AID).

What does "fee liable" mean?

"Fee liable" means that you are responsible for payment of the charges for the courses, even if you did not attend class or complete the courses.

If you register for a course, and then do not drop it before the end of the University's published drop add deadline, you are responsible for payment of the course related charges.

Who do I contact for VA/GI Bill information?

You can contact Veterans Services located in the John and Grace Allen Building (ALN) 130 via phone (813) 974-2291 or email (vetserve@cchd.usf.edu). Their website is: http://www.veterans.usf.edu/VA-and-USF-policies.asp.

Can I get a Florida Resident Access Grant (FRAG) at USF?

No, the program is not available to students attending Florida public community colleges and/or universities.

The Florida Resident Access Grant is a state funded tuition equalization grant program established for the purpose of reducing the cost of tuition for Florida residents attending Florida private and independent colleges and universities.

For additional information regarding this program, go to: http://www.floridastudentfinancialaid.org/ssfad/factsheets/FRAG.pdf.

Why must I verify my last day of attendance (VLDA)?

The federal government requires that the university determine the "unofficial withdrawal" date (aka “VLDA”) for Financial Aid recipients whose total grades are a combination of F, U, M and I grades. This is required each semester after grades are posted. Depending on the date in which you last attended class, you may owe a repayment of some or all of the financial aid you received during the term in question. For further details regarding USF's Withdrawal Policy, please visit: http://usfweb2.usf.edu/finaid/withdraw.aspx.

Can I receive financial aid if I study abroad?

To find more informatioin on study abroad and how it can affect your financial aid please visit: http://usfweb2.usf.edu/finaid/other/alternative_enrollment.aspx

Can I receive financial aid if I enroll at another institution?

To find more information on alternative enrollment please visit: http://usfweb2.usf.edu/finaid/other/alternative_enrollment.aspx

Due to high volume processing USFAS will not be responding to any Ask USF incidents from August 18 – September 1st. We will resume normal functionality on September 2nd.