Refund Request Form

The Office of Orientation will issue refunds in certain situations according to the following guidelines. The Office of Orientation will refund the amount paid less $10 transaction fee for each refund. Refunds will be issued to the card used for the original transaction only. Refunds for payments made at the Cashier's Office could take up to 6 weeks to process.

All refund requests must be received no later than 8:00 am (Eastern) on the fifth (5th) business day prior to the scheduled session.

Situations considered for refund:

• Student is rescinded by the university before attending orientation
• Student registers for incorrect USF System campus orientation
• Student cancels admission
• Guest cancels reservation

There will be no refund in the following situations:

• Requests made within 5 business days of a session
• Requests made after being a no show at orientation
• Student is rescinded by the university after attending orientation
• Student changes campus after attending orientation

We will respond to your request within 72 business hours.