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Management Advisory Services

  What are consulting services? What are consulting services?
  When should I request consulting services from UAC? When should I request consulting services from UAC?
  What happens during a consulting project? What happens during a consulting project?
 
•
Understanding Client's Needs
 
•
Performance of Work
 
•
 Work Product
 
•
Post Project Review
  How do I request services? How do I request services?
   
 
  bullet What are consulting services?
  Consulting projects are collaborations between management and UAC. The project objective will vary depending on the needs of management, but may include improving an existing process, assisting in the implementation of a new system, interpreting laws, rules, policies, and other guidance, or facilitating education/training programs. These services are proactive in nature and can be helpful to any University function or department.
 

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  bullet When should I request consulting services from UAC?
  Consider UAC services when you need advice or counsel. Whether you are assessing the efficiency and effectiveness of your operation, evaluating compliance with new or existing laws, rules, and regulations, or would like assistance in assessing risks and opportunities, UAC will work with you to determine what type of service will best meet your needs.
 
  bullet What happens during a consulting project?
 
In general, consulting projects will involve the following steps:
•
 Understanding Client's Needs

We will meet or speak with you to gain an understanding of your needs and reach an understanding of the scope and limitations of our work and the responsibilities of all parties involved.
•
 Performance of Work

UAC will perform work on the engagement based on the defined scope and objectives of the project. This work may include surveys, benchmarking against industry standards and University goals, interview of key employees, and additional forms of analysis.

Throughout the project, regular briefings are provided to the client on significant issues and overall project status.
•
 Work Product

The work product that results from a consulting engagement will vary depending on the objective and scope of the project. It may vary from verbal advice, an email communication, a written memorandum or report, to development of educational and training materials. When a written memorandum or report is provided, the client will be presented with a draft to obtain feedback and comment prior to issuing a final version.

Final memoranda and reports are provided to the client, the responsible Dean and Vice President, the Executive Vice President, and other University offices, as appropriate.
•
 Post Project Review

Once a project is complete, UAC will schedule a follow-up with the client to determine status and answer any additional questions. These follow-up activities typically occur every six months until all open issues are resolved.
 
  bullet How do I request services?
  You may contact the Executive Director of UAC, Debra Gula, to request services. We will endeavor to assist you whenever possible.
 

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